6/18/2020 UPDATE:

Dear Family Members and Advocates of People We Support,

We hope you are well and continue to remain safe during these challenging times.

We are pleased to share with you that there have been no positive cases of COVID-19 among the individuals AIM supports or our staff. In order to keep the people we support safe and healthy, we continue to take preventative measures against the virus. Under OPWDD requirements, day services and supports continue to remain closed.

We do have good news!  As you know, OPWDD (Office for People with Developmental Disabilities) suspended family visitations in certified residential settings, in an effort to reduce the spread of coronavirus to some of the more vulnerable people we serve.  We understand how difficult and painful that decision has been for you and for your loved ones.  As you may have heard, Governor Cuomo issued a statement on June 16th declaring that beginning Friday June 19th family visits may resume. We had not been made aware that this announcement was coming.  Please be assured that we will review and implement OPWDD’s guidance as expediently as possible. So that you may see your loved ones, after consulting with each of the people we serve, our residential managers will begin reaching out to you to set up plans for visits.  Feel free to contact them as well!

Our top priority continues to be maintaining the health and safety of the people we support during this pandemic, while remaining true to our person-centered mission. We value your input and patience as we navigate through this challenging time.

Please do not hesitate to reach out to me directly through the contacts below. Thank you for your continued support.

It continues to be an honor to support your loved one,

Chris Lyons

Christopher R. Lyons, Executive Director
AIM Services, Inc.
4227 Route 50
Saratoga Springs, New York 12866
Office: 518-587-3208
Direct: 518-450-2828

3/19/2020 UPDATE: Please see the following updates from the New York State Department of Health (DOH) and Office for People With Developmental Disabilities (OPWDD).



March 18, 2020

Dear Families and Friends,

In light of ongoing developments resulting from the Coronavirus (COVID-19), we would like to share preventative measures we are taking as an organization. At this time, we have no confirmed cases of COVID-19 at AIM Services.

We are closely monitoring the situation and following guidance from public health officials and government agencies, including the New York State Department of Health, Office for People With Developmental Disabilities (OPWDD), Centers for Disease Control (CDC) and the World Health Organization, so we can make ongoing assessments and stay in constant communication with our staff and the families we serve.

We are taking preventative steps to ensure precautions for the people we serve and our staff. By limiting the possibilities of cross-contamination, we are screening staff, people served and visitors, practicing social distancing, adding additional cleaning and disinfecting measures to our office and certified settings, and reinforcing good hygiene. We have heighten protections for all those individuals at higher risk. We have an action plan for every contingency we can envision, given the facts, as we know them and they continue to evolve.

We highly suggest reviewing the CDC website for best practices to avoid illness and steps to take if you do become sick: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please review prevention guidelines for the CDC: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean AND disinfect frequently touched surfaces daily.
  • Avoid close contact with people, especially those who are sick. This is especially important for people who are at higher risk of getting very sick.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • Stay home if you are sick, except to get medical care. Learn what to do if you are sick: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

The health and safety of the people we serve, their families and staff are our highest priority, and we will remain vigilant in our evolving efforts to prevent the spread of COVID-19. We would also like to take this time to thank our Direct Support staff for their dedication and unwavering support of those they serve.

If you have additional questions or concerns, please contact me at 518-450-2828.


Christopher R. Lyons, Executive Director