Sponsor Spotlight: Capital Regional Rx
In the Fall of 2025, Capital Regional Pharmacy Services (Capital Regional Rx) connected with AIM Services regarding their new project, the “Wall of Fame,” at their business headquarters. The “Wall of Fame” features artwork created by the people they serve throughout the Capital Region, and all visitors to their facility can view and enjoy the artwork.
Capital Regional Rx is a business that deeply cares about the people they support. Their understanding of, and commitment to upholding, the mission at AIM, strengthens our partnership and highlights them as one of our most person-centered and committed partners.
Recognizing the skills and accomplishments of the incredible people we serve at AIM is a testament to the person-centered commitment we share with Capital Regional Rx. Recently, we had the opportunity to sit down with Tatiana Roupas, Director of Marketing and Sales at Capital Regional Rx, to speak about their “Wall of Fame” project, as well as their commitment to honoring the people they support at AIM Services.
1. What initially drew Capital Regional Rx to partner with AIM, and what has kept you engaged in supporting the people we serve through not only functional, responsive pharmacy services, but also in sponsorship of AIM?
From the start, we were drawn to AIM’s mission and the genuine care you show to the individuals and families you serve. Your focus on dignity, independence, and quality of life really resonates with us.
What has kept us connected is the strong partnership between our teams and our shared commitment to supporting residents beyond just their medications. Sponsoring AIM feels like a natural extension of that relationship and our belief that meaningful healthcare is built on community, compassion, and collaboration.
2. Capital Regional Rx’s approach to pharmacy care emphasizes responsiveness and individualized support. How does that philosophy show up in your work with AIM participants, and why is that model of care important to Capital Regional Rx?
Being responsive and treating each person as an individual is truly at the heart of how we practice pharmacy. With AIM participants, that shows up in the little things every day – being easy to reach, responding quickly to medication changes, and working closely with the care team to make sure nothing falls through the cracks.
We know that every resident’s situation is different, and taking the time to understand their needs, routines, and challenges makes a big difference. It helps prevent issues before they start, builds trust, and most importantly, helps participants feel cared for as people, not just as patients.
3. What impact does a strong partnership between organizations like Capital Regional Rx and AIM have on improving health outcomes and quality of life for the communities we serve?
Strong partnerships truly make a difference. When our teams at CRPS and AIM work closely together, residents receive more coordinated care, experience fewer disruptions, and get the support they need more quickly when something changes.
Beyond medications and clinical outcomes, this kind of collaboration brings peace of mind. Residents, caregivers, and families can feel confident knowing everyone involved in their care is connected, communicating, and working toward the same goal – helping residents live healthier, more comfortable lives.
Thank you Capital Regional Rx for all you do throughout the Capital Region!